FAQs

Place the headset comfortably over your ears, plug it into your device with USB-C, start your session, and relax. Setup takes about 20 seconds, so you can use ZenBud whenever you need a quick reset.

Plug in ZenBud, and it’s working. The stimulation is subtle, so you should not expect to feel a noticeable sensation during use. A blue light on the back of the Y-connector indicates that the ultrasound is on. You can also play music or other audio through ZenBud just like regular headphones while using it.

It depends on the individual. Some people respond strongly to the device after 5 minutes of use, while others need up to 30 minutes. We recommend using it 1-2 times per day.

ZenBud typically offers a satisfaction guarantee with a 90 day return window. For detailed information on the return policy, including conditions and the process for returns, refer to the terms and conditions on the website.

For any support-related questions or issues, you can contact the ZenBud team on our website at zenbud.health, or through email info@neurgear.com.

Natural and lifestyle-based approaches to health, such as spending time outdoors, eating well, and reducing screen time, are incredibly valuable and highly recommended. However, life is often unpredictable, and sometimes these changes alone may not fully address our stress or relaxation needs. That's where science like the ZenBud comes in. It directly stimulates the body's relaxation system - the vagus nerve - providing a way to help you regain balance in life's inferno.

ZenBud is a CE compliant product. This means that the ZenBud meets strict and exacting requirements that ensure the ZenBud is safe to use.

Yes. ZenBud does not rely on your ability to hear. It uses ultrasound for stimulation, which is separate from the audible sound produced by the headphones. ZenBud can still be used whether or not you can hear music or other audio playing through the speakers.